Yes, we ship worldwide. If you have any questions related to shipping, please email us at firstname.lastname@example.org and we can provide further information or a shipping estimate. For full details on our shipping policy, please click here.
Depending on the shipping method selected, you may be required to sign for your delivery. Please ensure you provide a delivery address that is attended during business hours.
We accept payment via PayPal, Visa and Mastercard credit or debit cards and Amex.
All orders placed will be processed within 2 business days of receipt. You will receive an email when your order is dispatched. The delivery time frame depends on the shipping method selected at checkout.
Once your order is dispatched, you will receive an email that will include your tracking number. If you require further information about your delivery, please email us at email@example.com and we will assist you further.
Yes, you are liable for any import customs duties or taxes that are applicable to your order, determined by your local customs authority. Please check with your local customs authority on any customs duties or taxes that are payable by you – regulations and guidelines differ by country. Customs duties or taxes are not payable by Future Primitive.
Yes, you can return your order for a full refund (excluding shipping charges paid), assuming goods are unworn and in original condition. All returns are bound by our Returns Policy. To make a return, please follow our process here.
When laundering hand made textiles wash by hand or on gentle cycle. It’s best to wash separately the first few times so you can see how the textile reacts. For block printed items use mild detergents, never use bleach and never dry clean. Hang dry out of direct sun. Many of our garments are hand loomed and don’t need to much agitation to clean. Direct all specific fabric questions here
We take pride that some of our garments are dyed with organic plant materials such as Indigo. Our Indigo is 100% organic and authentic. The nature of Indigo is that it covers the fiber and therefore some rubbing can occur either on your skin or on other clothing. Avoid wearing indigo with white. If rubbing does occur onto another garment wash as soon as you can. It will come out- it is also nontoxic.
You can pre-order styles that are in production. The lead time is approximately 4-8 weeks. A 50% deposit is required to hold the item for you and when it’s ready to ship the remainder of the balance will be charged.
Sustainability and integrity are the platform of Future Primitive. We are committed to supporting artisans and their ancient textile practices. We are a small studio producing limited stock. Many of our fabrics are hand loomed silks and cottons. Employing people instead of machines and supporting the Khadi movement that Gandhi initiated in 1918 for rural self-employment and self-reliance. We work directly with the craftsman to produce our own in house designs and block prints. We stand behind our clothes and are proud of the love and quality that goes into making each garment.
Please contact us directly for wholesale Inquiries firstname.lastname@example.org